Shipping policy

SHIPPING POLICY

Thank you for shopping with Tailvori | Pet Accessories, Toys & Everyday Care. We are committed to providing a smooth and reliable shopping experience.

ORDER PROCESSING

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, fulfillment location, weekends, holidays, and other operational circumstances.

Once your order has been processed and shipped, you may receive a shipping confirmation email with tracking information when available.

SHIPPING TIMES

Estimated delivery times are displayed at checkout or provided with your order information when available.

Delivery estimates are not guaranteed and may vary depending on the destination, shipping carrier, fulfillment location, product availability, customs processing, weather conditions, or other circumstances outside our reasonable control.

TRACKING

When tracking information is available, it will be provided by email after your order has shipped.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

MULTIPLE PACKAGES

Products in the same order may be fulfilled from different locations. As a result, your order may arrive in separate packages and at different times.

You will not be charged additional shipping fees solely because an order is delivered in multiple packages unless otherwise disclosed at checkout.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible. We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

DELAYS

Shipping carriers may experience delays that are outside our reasonable control.

We are not responsible for carrier delays, customs delays, severe weather, transportation disruptions, or other circumstances outside our reasonable control, except where otherwise required by applicable law.

LOST OR DAMAGED PACKAGES

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order information.

We will review the situation and work with you and, where applicable, the shipping carrier or fulfillment provider to determine an appropriate resolution.

INTERNATIONAL ORDERS

International orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.

Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Shipping availability and delivery estimates vary by destination.

CONTACT US

If you have questions about shipping or your order, please contact us using the contact information provided on our website.